Kodigit

Service

Contact Center

Empowering Conversations, Elevating Customer Experience

Contact Center in Cloud

Create high-quality omnichannel interactive voice chat experiences to support your customers from anywhere. Leverage built-in AI (Artificial Intelligence) and ML (Machine Learning) features to personalize interactions. With integrated Artificial Intelligence (AI) and Machine Learning (ML), it simplifies automating interactions, understanding customer sentiment, authenticating callers, and enables features such as interactive voice response (IVR) and chatbots. Improve the productivity of your online customer support service. Help your team members become more proactive and productive. Create unified customer profiles and real-time recommended solutions, and keep track of follow-up processes to quickly resolve customer issues.

Seamless AI Integration and Innovation

Instantly enable AI across all channels and customer interactions without complex integrations or additional tools

Omnichannel and Personalized Customer Experience

Deliver consistent, personalized, and proactive support across voice, chat, SMS, and other channels customers prefer . Use AI-powered self-service (IVR, chatbots) to resolve issues quickly and efficiently, reducing costs and improving satisfaction

Empty helpdesk office with telephony equipment at reception

Service Features

Web Design service features

Whether you need a simple website to establish your online presence or a complex e-commerce platform, we've got you covered.

Responsive Design

We guarantee optimal functionality of your website across all devices and optimize it for optimal legibility on various screen sizes.

SEO-Optimized

We design websites with SEO in mind to improve your website's visibility and ranking in search engine results.

Fast Loading Times

The quick loading times provided by our designs' adherence to best practices enhance the user experience and SEO.

Security Measures

We prioritize your website's security by using SSL certification, secure coding practices, and regular security updates.

Contact Center in Cloud

Empowering Conversations, Elevating Customer Experience

Boost your customer service with our Contact Center, a scalable and cost-effective cloud solution that leverages advanced AI and machine learning to deliver seamless omnichannel experiences. Contact Center Omnichannel empowers your business with personalized, proactive customer interactions across voice, chat, and SMS, while real-time analytics and automated workflows enhance agent productivity and operational efficiency. With easy integration, pay-as-you-go pricing, and robust security, Contact Center helps you optimize costs, improve customer satisfaction, and future-proof your support operations.

Enhanced Agent Productivity

Provide agents with generative AI-powered workspaces for real-time responses, recommended actions, and step-by-step guides personalized to each customer. Reduce after-call work with automated call summaries and unified customer profiles, helping agents resolve issues faster

Powerful Analytics and Optimization

Access deep analytics and real-time dashboards to continuously optimize customer experience and agent performance. Automatically evaluate agent performance, forecast contact volume, and provide tailored coaching for ongoing improvement

Cost Efficiency and Scalability

Significantly lower costs compared to traditional contact centers, with pay-as-you-go pricing and no upfront investments. Easily scale up or down to match business needs, supporting teams of any size and adapting to changing demand

Watch the creative process behind our digital works.

Completed Projects
870 +
Years of Experience
0 +
Team Member
0 +
Client Reviews
225 +

Pricing

Affordable pricing, stunning results

Enjoy top-notch quality with our premium services, all at competitive rates that offer exceptional value for your investment.

Startup Package

Ideal for startups

$380

Per Month

10% discount when paid yearly
Popular

Pro Package

Great for growing businesses

$670

Per Month

15% discount when paid yearly

Elite Package

Best for large businesses

$990

Per Month

20% discount when paid yearly

Service FAQs

Got service questions?

Our FAQ section provides concise and easily understandable responses to all of your inquiries pertaining to our services.

What does your web design service include?

Our web design service is comprehensive and includes planning, designing, building, and maintaining your website. We focus on creating visually engaging and user-friendly websites that align with your brand's identity and objectives.

Can you redesign my existing website?

Yes, we can. We offer website redesign services to modernize and enhance existing websites, improving aesthetics, functionality, and overall user experience.

How long does it take to design a website?

The timeframe for website design varies based on the project's complexity and the client's specific requirements. However, we always strive to deliver within the agreed-upon deadlines.

Do you ensure my website is mobile-friendly?

Yes. All websites we design are responsive, meaning they automatically adapt to the screen size of the device they're viewed on, be it a desktop, laptop, tablet, or smartphone.

Do you offer custom website design?

Absolutely! We pride ourselves on creating custom websites that are uniquely tailored to each client's specific needs and preferences. We work closely with you to understand your vision and translate it into a compelling and effective website.

Can I update the website myself after it is built?

Yes. We build websites on content management systems that allow you to update content on your own. We also provide training and support to help you manage your site.

We are trusted by thousands of clients